JAMIX Kitchen Intelligence System

Information Management Is A Core Benefit Of The Kitchen System For Antell

AntellAntell is a company known in Finland especially for its corporate dining services. Antell has been using JAMIX systems since 1998, and they utilize the system diversely. ”The system administrators use both Food and Stock modules covering recipes, menus, and inventory. This year we have started to use BI Reports and Carbon Footprint Calculator included in the system”, tells Antell’s Development Manager Tanja Valtonen. Antell has around 100 restaurants in Finland. In addition to restaurants, Antell product development uses the JAMIX System, as well.

 

”Data Is Easy To Present With The JAMIX System”

For long the JAMIX System was managed along with other work at Antell. Now they want to actively take the use of the system forward. The company has hired a person who is in charge of especially the JAMIX System.

”The general digitalization drives development forward. In addition, the food legislation requires actions which are fluent to present with the JAMIX System”, explains Tanja Valtonen as background for using the system. ”Special diets, allergens, and nutritive data are easy to present through the system. This helps to ensure food safety in its part.”

The consumer interest and knowledge of food has increased. It is emphasized also in the consumer expectations and demands. ”Managing recipes with the system helps in quality control, as well. It is a tool for maintaining consistent quality.”

”Naturally the cost perspective has also influenced in the will to invest resources in using the system”, tells Valtonen. For example, it is easier to understand the costs for restaurant operations, when you get compiled information from the system. During 2021 Antell plans to start making orders to the suppliers directly from the JAMIX System.

 

The System Provides Information To All Users

Fluent use of the system naturally requires basic skills on information technology, Valtonen points out. When you use the system regularly and actively, you’ll get familiar with the logic of the system, and you will be able to use it faster.

Through the system you will get data behind the restaurant operations. The information is safe in the system, and it is easy to find it when needed. One concrete example is moving from hand written journals to the digital world. Also, you will no longer need to scan instructions on paper and send them to restaurants, as sharing information is easy. ”In addition, with the system I can easily monitor, what goes on in different sites in the field”, describes Tanja Valtonen the benefits of the system.

 

JAMIX Support Services Widely In Use

”In challenging situations we have always gotten the help needed from JAMIX helpdesk, and maybe even more.” Antell has around 100 restaurants in Finland. Training the system to a bigger crowd remotely is challenging, so on site training sessions are preferred whenever possible. ”When we will start the deployment of the Stock module, we need to plan the training sessions carefully”, says Valtonen. The idea is to split the sessions in smaller sections, which makes it easier for users of different skill levels to get along.

Antell has utilized JAMIX System Administrator Services for database management. Outsourcing administrative work makes it quicker to get non-recurring tasks finished. This saves time for tasks, which cannot be outsourced, and which are quicker to do with your own resources. According to Tanja Valtonen the co-operation related to System Administrator Services has been fluent, and JAMIX has carried out the tasks as agreed.

 

The Role Of IT Systems Will Be Big In The Future Of Food Services

Digitalization will continue to go forward in the restaurant business, and all information needs to be quickly available. Consumers want information on the origin of food, the content of food, and the environmental effect. ”Food is discussed and knowledge is a growing trend, to which the operators will have to be able to answer.”

”The role of IT Systems will be distinctly big in the future. The generation that has grown into using systems, cannot live without them.” The user rights management has big significance, as well, as many pieces of information needed every day are behind individual users, reminds Valtonen.

 

Tips From Experienced User To A New JAMIX Customer

”When acquiring the system you need to clarify your needs first. What is it, that you intend to use the system for in your operations. After this you need to make sure, that you have reserved enough resources for using the system”, advises Tanja Valtonen.

No system runs on its own. Running operations fluently requires a person, who gets acquainted with the system and has time to work and communicate with it, knows Valtonen. ”The business requires both ways. If the customer is not responsive to the new features in the system, they won’t be built by themselves as a part of their operation.”


Omnia Services Manager Tarja Hämäläinen, Food Services Coordinator Timo Martin

Shared Recipes And Procedures Lead The Everyday Work In Omnia’s Kitchens

In the picture: Omnia Food Services Manager Tarja Hämäläinen, Food Services Coordinator Timo Martin

Omnia, The Joint Authority of Education in the Espoo Region in Finland, has been using the JAMIX systems since 2003. In the beginning JAMIX was used for teaching in the classes for the Restaurant and Catering Services. The food services of the school, offering vocational education in several areas, followed along in 2006. The education department and the food services utilized the system for long as separate units with their own databases. In 2019 the databases were combined, and Omnia extended the use of the system with new features. At this point it was reasonable to continue to use the system from square one, so they kicked off a deployment project.

The System Is Diversely A Part Of The Everyday Life In The Kitchen

In Omnia, the administrators create a shared menu, which the kitchen managers then utilize in their kitchens. They edit their own portion amounts and portion sizes into it, and print recipes for the staff. ”When you have multilingual and international staff in the kitchen, it is important that the managers take responsibility of leading. It is also important to have shared recipes and joint procedures.”, tells Tarja Hämäläinen, Omnia Food Services Manager, and continues: ”This way it is easy to rotate tasks and arrange replacements in the everyday work environment.”

Omnia already actively utilizes the JAMIX MENU Service, which enables them to publish the menus online directly from the system. Each kitchen in Omnia Food Services publishes their own e menu. Once the kitchens get used to the e menu publishing, Omnia plans to extend the JAMIX MENU Service with the Customer Feedback feature.

Along with the combining of the databases and the deployment project, Omnia added the JAMIX CO2 Calculator in their system. It automatically calculates the carbon footprint for the recipes and the meals in the system. Monitoring the carbon footprint of food is an everyday thing in the production kitchens. Omnia has seen the interest in this subject also in the feedback from the students.

 

The System Brings Many Benefits

The JAMIX System has clarified the work of the tutoring managers in Omnia, which according to Tarja is a great help. You can create the menus in one go into the system, and it is easy to edit the recipes. As the information is in one place, you can easily check the detailed information, such as the nutritional data and the allergens. ”The time savings have multiplied compared to the past. Luckily we allocated resources into this also along with the deployment.”, says Tarja.

 

Support For Deployment From Jamix

In the beginning of the deployment project there was a lot to think about, including the evaluation of the content generation with regards own operations. Existing information including the recipes needed to be reviewed, and nutritional data was updated.

According to Tarja, utilizing JAMIX Training was important to both the tutoring managers and to herself. It made it easier to implement the system with the kitchen managers. The JAMIX Support Services and the Training was good, and Omnia had several meetings with JAMIX during the deployment. The project was moved forward step by step.

Tarja acknowledges JAMIX for customer oriented approach: ”They have listened well, what the customer wants or needs.”

The Everyday Work Does Not Run In The Kitchen Without A System Anymore

The future in the kitchen without a kitchen system? ”No thanks”, says Tarja.

The managers and the staff, as well as the customers have been excited of the e menu, published with the JAMIX MENU Service. You can show the menus in digital displays, and it is easy to communicate changes. Everybody has responsibility.

In Omnia there are multilingual and international people both in the kitchen staff, and in the customers. This challenges you to deploy new digital ways of operations. Recipes and content generation is no longer only on papers and printouts. Omnia Food Services does not see you could run the everyday work without a kitchen system. Not now, nor in the future. The next feature extension planned is the utilization of electronic orders directly from the JAMIX system to the suppliers.

 

Greetings To A New Jamix Customer

Tarja sends her greetings to a new JAMIX user: Take time to yourself and to the managers. Select the responsible persons. Start courageously. The system is easy to use and it provides a lot of opportunities to generate your own content and to utilize information. Prioritize the areas in your everyday work which you want to solve first. Recipes, menus, inventory, or something else?

Tarja has noticed, that the interest and the enthusiasm grows along with the experience on the benefits of the system. ”Share responsibility, do not presume to be ready. Continuous maintenance and co-operation with the staff, and with JAMIX especially with regards training.”, Tarja summarizes.


Validia Housing Services uses JAMIX Kitchen Intelligence System

The Kitchen System Serves The Administration And The Kitchens In Validia

Validia provides housing and rehabilitation services for people needing help due to brain or spinal cord, or other injuries. Validia has been using the JAMIX Kitchen Intelligence System for managing their food services since 2016. Validia operates nationally in Finland, and it has 18 production kitchens and 6 service kitchens. Centralizing functions with the JAMIX System saves time in Validia, and thanks to shared recipes the food has consistent quality.

 

The System Serves Both The Administration And The Kitchens In The Daily Work

Validia uses the JAMIX System comprehensively, and it is in daily use both in the administration and in the kitchens. The administration plans the recipes and the menus, and the chefs in the kitchens can view them on their own screens. When the chefs register the sales data of prepared food into the system, the administration can monitor the information both as a whole, as well as kitchen specifically.

Validia’s kitchens use the JAMIX System also for orders, which they can send directly from the system to the suppliers. The service kitchens in their part make food orders to the production kitchens with the system. Information transfers easily in the cloud within the users, and it is always up-to-date. In addition to the previously mentioned functions, Validia uses the JAMIX MENU e menu service for publishing their menus directly from the system online for customers.

 

The System Saves Time And Thanks To It The Food Has Consistent Quality

”With the help of the JAMIX System we can centralize procurement, and all kitchens can use the shared recipes in the system. Centralizing functions saves time, and thanks to shared recipes the food has consistent quality and content in all kitchens.”, tells the Validia Food Services Manager Erja Ruuttila. ”We track sales with the JAMIX BI reporting tool, which helps us manage finances better. Without the JAMIX System we would not get any statistics. We also manage the billing related to internal food orders with JAMIX.”

 

Deployment One Area At A Time

Erja tells, that the deployment of the JAMIX System went well after the first hassle. ”The system is easy to deploy one area at a time. The field thought so, too. Of course new things are always difficult to some extent.”, Erja says.

In Validia the role of the system will grow along with new features deployed, and along with possible new sites.

Erja provides her tips to a new JAMIX customer: ”Plan the deployment well. Don’t deploy the whole system at once, but rather one area at a time.”

 

Support Services And Co-operation Work Well With JAMIX

Erja as the administrator of the system is happy with the support she has gotten from JAMIX: ”I have always gotten help at an excellent level. Some times I feel that I ask too much, but on the other hand I have never felt to have done so.” With regards training Erja prefers efficient remote trainings where you go through only one or a few issues at a time.

”All in all the co-operation with JAMIX has been seamless and good.”, Erja summarizes.

Fresh Ideas selects JAMIX as new kitchen intelligence partner

Fresh Ideas Selects Jamix As New Kitchen Intelligence Partner

Boston, Massachusettes, US – October 28, 2019

Fresh Ideas will be the first Foodservice Management company in the US to implement cloud-based Jamix Kitchen Intelligence System for managing their food service operations. Fresh Ideas is a food service management company serving academic institutions, corporations, and senior living communities in the Midwest, South, and Southeast. The agreement with Jamix will cover 35 locations.

Foodservice Management magazine recently named Fresh Ideas one of the Top 50 foodservice companies in the US, and selected Fresh Ideas as one of the “6 Companies to Watch”.

Technology is one of the corner stones of innovation in Fresh Ideas and the company has been internationally featured for technology and forward-thinking. Innovation and future-forward thinking have been a priority in Jamix, as well, since the start of the company 30 years ago. True to Jamix’s heritage, it’s development engineers continue to publish almost 100 system enhancements and updates every year. Each enhancement or update simplifies and improves the user experience.

Fresh Ideas’ Chief Technology Officer, Bob Love has this to say about Jamix:

“From the first time we reviewed at the Jamix solution I thought to myself “Finally someone has created a solution for real culinarians vs. some tech that culinarians can try to use if they can figure out how to use it!”.  Not only that but, the solution is built with enterprise proven technologies that can be configured for modern kitchens, techniques and methodologies. We were developing our own solution in frustration not being able to find a solution for our culinary teams. But, as soon as we reviewed the Jamix solution; we knew that we had to find a way to create a partnership so that we could get the solution in the hands of our culinary teams. Again, another magic moment; the team at Jamix (including the CEO) has been with us every step of the way answering every question and providing resources to help us with our decision process. There is no other solution that I am aware of that has a Master Chef as part of their team! “

In addition to satisfied customers, Jamix’s innovative approach was recently recognized with 2019 National Restaurant Association’s Kitchen Innovations Award. KI Award recipients reflect the trends and topics most important to hospitality today and showcase the future of the industry.

Jamix is the leading supplier of kitchen intelligence systems for professional kitchens with 30 years of experience. Building on Jamix’s long history, the company is now operating in the United States for a couple of years now.

”We are excited to start co-operation with a forward thinking food company like Fresh Ideas”, says Mikko Jaatinen, founder and CEO of Jamix.

About Fresh Ideas

Fresh Ideas is a dynamic food service management company serving academic institutions, corporations, and senior living communities in the Midwest, South, and Southeast. Fresh Ideas is committed to promoting sustainable practices through culinary craft and professional accountability by creating and advancing programs which strive to balance social equity, environmental health and economic prosperity.

www.freshideasfood.com

About Jamix

Jamix is a Finnish company specializing in cutting-edge restaurant software for professional hospitality and food service operations to plan and organize recipe, menu, inventory and ordering management, and internal logistics. Founded in 1990 by a young Finnish student, in 30 years Jamix has grown from a small local business into a software company with 2500 + clients all over the world. Headquartered in Jyväskylä, Finland, the Jamix US office is based in the Boston. “Thousands of customers use Jamix to produce hundreds of thousands of meals, every day!”

www.jamix.com

JAMIX Kitchen System keeps your recipes in order and makes pricing easier

HH Ravintolat is a restaurant chain including different types of restaurants, such as restaurant Iso Paja in Helsinki offering lunch and catering services, and Panorama Bistro located in Europe’s busiest port in Helsinki West Harbour where the menu includes sandwiches and warm dishes prepared on the spot.

Consistency and efficiency for recipe management

– For me the best thing about JAMIX is that we can keep our recipes stored and in good order, tells Henri Häkkinen, the entrepreneur of HH Ravintolat.

– Selection of the active items on the menu varies but when we store the recipes in the system, we can bring passive items back on the menu because we will remember that we have good items in store.

– We want to offer a good and genuine experience to our customers, whether you’re visiting our restaurant Iso Paja or one of our cafés or bistros at the ports. We use JAMIX software for efficiency and maintaining regular practices. In this way, we can create recipes and make sure that the food is always made the same way, when we come up with a good idea.

Help for pricing and planning

– I like JAMIX because it makes pricing easier. I can see the ingredient costs in the system and when I calculate some labour costs there on top, I am able to price better, explains Teija Majanen, the restaurant manager of Iso paja.

– It is great that you can predict and make long-term planning. And then, if needed, you can still make changes. And it speeds up ordering.

Better customer experience

– With JAMIX we are able to control what we are selling and we have all the necessary information on the items and ingredients, and it’s available for the customer, as well, summarizes Henri Häkkinen the benefits of the system and Teija continues: We serve vegan food and have a relatively new set of recipes for that. We can store the recipes and keep track of all the allergens, and get an overview of the food with the help of JAMIX.

– Through all these we can offer better customer service, and have menus with regular variation. And as a result it is nice to have lunch at our restaurants, states Henri.

– And then this program is user-friendly, as well. I can use and manage the program well, even though I haven’t had any specific IT training, praises Teija the system.

JAMIX Kitchen System Ensures the Quality of Food and Saves Time

Aleksia is a public utility providing foodservices for over 40.000 people in the Finnish community of Nurmijärvi. Aleksia’s services include daily meals for children in pre-schools and elementary schools, for employees of the community and for senior citizens at care facilities. In addition, Aleksia provides catering services for meetings and events.

– JAMIX streamlines restaurant operations by assisting us in preparing right amounts of food and odering right things at the right time, tells Teija Määttä who is the Food Production Advisor at Aleksia Food and Cleaning Services.

”Good and tasty food of high quality”

– We have 12 commissary kitchens, and in total there are 50 sites where food is served and consumed. We prepare 14.000 meals per day. Each kitchen used to have their own recipes and own ingredients, so the quality of food probably varied. Now we are able to produce food of uniform quality and everyone is aware of the ingredients a certain meal contains, explains Teija Määttä.

The program provides time savings while taking care of critical calculations

– It would be impossible to manage this number of kitchens and sites without a kitchen management software. The program saves time as it calculates order quantities for us. You don’t need to gather any paper sheets or notes and calculate what and how much needs to be ordered, summarizes Teija Määttä the benefits of the system.

Menu in a mobile application

– Thanks to the free JAMIX MENU mobile application our customers can browse the menus of schools and kindergartens on their smart phones. In addition to the menu content, ingredients and nutritional values are available in the application. Our kitchens that serve meals utilize the mobile application, as well – it works as a tool for them as it contains the latest and correct information about the food, says Määttä.

JAMIX Kitchen Intelligence System provides far-stretched visibility towards customers, as well.

Xamk catering services of South-Eastern Finland University of Applied Sciences includes seven restaurants in total, located in four different cities. All restaurants provide lunch and coffeehouse services, as well as catering services for Xamk students and personnel and for other customers, as well. JAMIX Kitchen Intelligence System is utilized in Xamk both as an everyday tool in the kitchen as well as for customer communication

Xamk Restaurant Services Manager Minna-Mari Mentula says she is happy with the co-operation with JAMIX:
– JAMIX has been used in Mikkeli University of Applied Sciences already since 2013. We used to have another management system but we wanted to change to a more agile one.

”JAMIX is an everyday tool for restaurant managers and for those who make orders”

Restaurant Manager for restaurant Kasarmina, Margit Neuvonen states that JAMIX is an unbeatable tool and you just couldn’t work without it. Not a day without JAMIX goes by, you’ve got to have it!

Easy to share your menu with customers

– JAMIX system is visible to customers, as well. In each of our restaurants, we have a JAMIX MENU display terminal located at the entrance, from which the customer can see the menu of the day. In addition, at restaurant Kasarmina we have a smart lunch line which is just another example of JAMIX’s compatibility with digitalization and practicality. In the smart lunch line customers can see the nutrient content of the food they have taken on their plate, tells Restaurant Manager Margit Neuvonen and summarizes:
Extremely far-stretched visibility towards customers.