Customer Feedback System Integrated in Food Service Management Software

Collect customer feedback related to your menu with JAMIX MENU service

Easy to Collect Feedback on Your Menus

JAMIX MENU Customer Feedback feature is included in JAMIX Kitchen Intelligence System that supports your food service operation comprehensively. It enables you to collect customer feedback on your menus. Your customer can choose to give feedback on whole meals or on parts of a meal separately. You can edit the questions on the survey so you can decide the topics on which you wish to have feedback on. You can monitor the feedback sent through JAMIX MENU service in JAMIX Kitchen Intelligence System.

Customer Feedback Survey is Linked Directly to the Menu

You can manage your surveys in JAMIX Kitchen Intelligence System, and you can decide the topics on which you want to have feedback on. You can add as many questions as you like in the survey with the following types of answers by your choice: Smileys, stars, text field or picture. Once you link the survey to a menu, it will be automatically included in the menu when you publish it with the JAMIX MENU Service.

Your Customers Can Choose to Give Feedback on a Certain Meal or Part of The Meal

Customer feedback survey that you have linked to a menu in JAMIX Kitchen Intelligence System will be shown to your customers in the JAMIX MENU service together with the published menu. In the application your customer can choose to give feedback on a whole meal (for example lunch) or on a single part of the meal (for example lasagna). 

Customer Feedback will be Registered in JAMIX Kitchen Intelligence System

You can monitor feedback sent through JAMIX MENU Service in JAMIX Kitchen Intelligence System. You can filter feedback reports with selected time period and by kitchens. You can also filter feedback based on meals or menus.

Positive Effects from Collecting Customer Feedback:

  • The customers feel that you are interested in the customers and their satisfaction
  • You get direct contact to customers and their service experience
  • You can utilize positive feedback in marketing
  • You can develop and improve your operation based on feedback
  • Positive feedback encourages your employees

Customer Feedback Seamlessly Linked to Your Food Service Management Software

JAMIX Kitchen Intelligence System supports your food service operation all the way through. The software includes the following features: