Antell is a company known in Finland especially for its corporate dining services. Antell has been using JAMIX systems since 1998, and they utilize the system diversely. ”The system administrators use both Food and Stock modules covering recipes, menus, and inventory. This year we have started to use BI Reports and Carbon Footprint Calculator included in the system”, tells Antell’s Development Manager Tanja Valtonen. Antell has around 100 restaurants in Finland. In addition to restaurants, Antell product development uses the JAMIX System, as well.
”Data Is Easy To Present With The JAMIX System”
For long the JAMIX System was managed along with other work at Antell. Now they want to actively take the use of the system forward. The company has hired a person who is in charge of especially the JAMIX System.
”The general digitalization drives development forward. In addition, the food legislation requires actions which are fluent to present with the JAMIX System”, explains Tanja Valtonen as background for using the system. ”Special diets, allergens, and nutritive data are easy to present through the system. This helps to ensure food safety in its part.”
The consumer interest and knowledge of food has increased. It is emphasized also in the consumer expectations and demands. ”Managing recipes with the system helps in quality control, as well. It is a tool for maintaining consistent quality.”
”Naturally the cost perspective has also influenced in the will to invest resources in using the system”, tells Valtonen. For example, it is easier to understand the costs for restaurant operations, when you get compiled information from the system. During 2021 Antell plans to start making orders to the suppliers directly from the JAMIX System.
The System Provides Information To All Users
Fluent use of the system naturally requires basic skills on information technology, Valtonen points out. When you use the system regularly and actively, you’ll get familiar with the logic of the system, and you will be able to use it faster.
Through the system you will get data behind the restaurant operations. The information is safe in the system, and it is easy to find it when needed. One concrete example is moving from hand written journals to the digital world. Also, you will no longer need to scan instructions on paper and send them to restaurants, as sharing information is easy. ”In addition, with the system I can easily monitor, what goes on in different sites in the field”, describes Tanja Valtonen the benefits of the system.
JAMIX Support Services Widely In Use
”In challenging situations we have always gotten the help needed from JAMIX helpdesk, and maybe even more.” Antell has around 100 restaurants in Finland. Training the system to a bigger crowd remotely is challenging, so on site training sessions are preferred whenever possible. ”When we will start the deployment of the Stock module, we need to plan the training sessions carefully”, says Valtonen. The idea is to split the sessions in smaller sections, which makes it easier for users of different skill levels to get along.
Antell has utilized JAMIX System Administrator Services for database management. Outsourcing administrative work makes it quicker to get non-recurring tasks finished. This saves time for tasks, which cannot be outsourced, and which are quicker to do with your own resources. According to Tanja Valtonen the co-operation related to System Administrator Services has been fluent, and JAMIX has carried out the tasks as agreed.
The Role Of IT Systems Will Be Big In The Future Of Food Services
Digitalization will continue to go forward in the restaurant business, and all information needs to be quickly available. Consumers want information on the origin of food, the content of food, and the environmental effect. ”Food is discussed and knowledge is a growing trend, to which the operators will have to be able to answer.”
”The role of IT Systems will be distinctly big in the future. The generation that has grown into using systems, cannot live without them.” The user rights management has big significance, as well, as many pieces of information needed every day are behind individual users, reminds Valtonen.
Tips From Experienced User To A New JAMIX Customer
”When acquiring the system you need to clarify your needs first. What is it, that you intend to use the system for in your operations. After this you need to make sure, that you have reserved enough resources for using the system”, advises Tanja Valtonen.
No system runs on its own. Running operations fluently requires a person, who gets acquainted with the system and has time to work and communicate with it, knows Valtonen. ”The business requires both ways. If the customer is not responsive to the new features in the system, they won’t be built by themselves as a part of their operation.”